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The idea has been a brilliant success. As the Internet grew, Webjet grew with it, with revenues surging from $20 million in 2003 to $250 million in 2006. To accomplish this feat, Webjet uses their own proprietary search and booking engine, called the Travel Services Aggregator. This fulfills Clarke’s original idea and allows Webjet’s prospective travellers to compare deals from multiple sources simultaneously, including more than 20 million airfare deals, over 50,000 hotels worldwide, and all major car hire firms. A similar programme, called the Deal Finder, compares historical data on international flights booked through Webjet, assisting prospective travellers in locating the best deals within 14 days (before or after) of their selected travel date. Webjet can access not only Qantas Red e Deals, but also Virgin Blue and Jetstar-or, if one offers a better deal than the competition on the return, Webjet allows clients to fly with multiple carriers or to multiple destinations on the same booking, inserting accommodation and car hire where desired. Online interactive customer service is available via chat room, or you can telephone for assistance although Webjet cannot accept bookings over the phone. You can even pay with more than one credit card—and the transaction insurance is free! With deals like that, there’s no reason for Australians to look anywhere else for their travel needs!
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